FAQ – Frequently Asked Questions
Here we have gathered the most common user questions to help you find quick and clear answers.
How can I purchase the service?
Learn more about subscribing to RemotaSafe in: Getting Access.
What are the prerequisites for using the platform?
Learn more about requirements in: Requirements.
I forgot my password. What should I do?
Use the "Forgot my password" option on the login screen to reset your password. If you do not receive the email, check your spam folder or click Resend. If you need further assistance, please contact support.
Who can I contact if I find a problem not listed here?
If necessary, you can contact our support team through the channels available in Contact.